Partner Onboarding
From first call to first shipment
A clear path for new partners, so you know what to expect at every stage.
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Step 1
First call
Book a capability briefing or call our team. We learn about your facility, your freight and the service levels you expect.
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Step 2
Share onboarding documents
Signed-in partners can upload the onboarding documents we request, such as insurance certificates, so everything is on file before the first load.
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Step 3
Account and contact setup
We confirm your receiving contacts, dock hours, delivery requirements and any temperature-control needs.
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Step 4
Plan your first shipment
Together we agree on origin, destination, equipment and the delivery window, and you approve the quote.
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Step 5
First shipment moves
A vetted carrier is dispatched and our team tracks the load and keeps you informed along the way.
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Step 6
Delivery and review
Your staff receive the freight, you get proof of delivery, and we review the experience to fine-tune future shipments.
Ready to get started?
Pick a date and time for a briefing and we will walk you through onboarding.